Add a social account to Getyn

Adding your social accounts to Getyn is the first step in saving time on social media. Instead of signing in to each social network separately, you can use Getyn to manage activity for all your connected accounts in one place. Learn which social account types you can manage with Getyn in this article.

Each Getyn plan type lets you add a different number of social accounts. If you reach your plan limit when adding social accounts, remove an account to make room for a new one.

Generally, everyone has one social profile per account when they sign up with a social network, like Twitter or Instagram. Facebook and LinkedIn are a bit different. With those social networks, you could have access to multiple account types, including your personal profile, as well as Pages or groups. Pages and groups are also considered account types in Getyn.

Supported social networks and account types

Getyn supports the following account types and counts each one toward your account limit:

Troubleshoot adding a social account

You might run into the following issues when adding social accounts.

I can't add more accounts, even though my plan type supports more

Team, Business, and Enterprise plan members, make sure you’re adding accounts to your Getyn organization, and not for your private use.

The account I’m trying to add is currently owned by another user

A social media account can only connect to one Getyn account at a time. If the account you’re trying to add is already connected to another Getyn account, you'll see the error, "This social network is currently owned by another user." You'll be prompted to Take Ownership of the account.

• If the account is connected to Getyn for personal use, you can take ownership of it, which removes the account from the other Getyn account and connects it to yours.
• If the account is connected to a Getyn organization, you cannot claim it. You’ll either see a message displaying the name of the organization that currently owns the account, or when you try to take ownership you’ll see the message, “You don’t have access to this social network”. Contact Getyn Support for help resolving this case.